Information I
Collect
To consult with you, you may provide me with certain information such as your name, email address, postal address, payment
information, and the details of the project you are proposing.
Why I Need Your
Information and How I Use It
I rely on a number
of legal bases to collect, use, and share your information, including:
- as
needed to provide my services, such as when I use your information to
fulfil your request, to settle disputes, or to provide customer support;
- when
you have provided your affirmative consent, which you may revoke at any
time, such as by signing up for my mailing list, if i have one;
- if
necessary to comply with a legal obligation or court order or in
connection with a legal claim, such as retaining information about your
purchases if required by tax law; and
- as
necessary for the purpose of my legitimate interests, if those legitimate
interests are not overridden by your rights or interests, such as providing and improving my services. I use your information to provide the
services you requested and in my legitimate interest to improve my
services.
Information
Sharing and Disclosure
Information about
my customers is important to my business. I share your personal information for
very limited reasons and in limited circumstances, as follows:
- Service
providers. I engage certain trusted third parties to perform functions and
provide services to my shop, such as delivery companies and laboratory services. I will share your
personal information with these third parties, but only to the extent
necessary to perform these services.
- Compliance
with laws. I may collect, use, retain, and share your information if I
have a good faith belief that it is reasonably necessary to: (a) respond
to legal process or to government requests; (b) enforce my agreements, terms
and policies; (c) prevent, investigate, and address fraud and other
illegal activity, security, or technical issues; or (d) protect the
rights, property, and safety of my customers, or others.
- We use a Twitter Feed plugin to display social media content on our
website. As a result, our website makes requests to Twitter’s servers in
order to display images and videos. These requests make your IP address
visible to Twitter, who may use it in accordance with their data
privacy policy: https://twitter.com/en/privacy#update
Data Retention
I retain your
personal information only for as long as necessary to provide you with my
services and as described in my Privacy Policy. However, I may also be required
to retain this information to comply with my legal and regulatory obligations,
to resolve disputes, and to enforce my agreements. I generally keep your data
for 6 years, to comply with HMRC regulations which require me to keep my financial records for at least 5 years after the 31 January submission deadline of the relevant tax year.
Transfers of
Personal Information Outside the EU
I may store and
process your information through third-party hosting services in the US and
other jurisdictions. As a result, I may transfer your personal information to a
jurisdiction with different data protection and government surveillance laws
than your jurisdiction. If I am deemed to transfer information about you
outside of the EU, I rely on Privacy Shield as the legal basis for the transfer, for example Dropbox is Privacy Shield certified and is GDPR compliant.
Your Rights
If you reside in
certain territories, including the EU, you have a number of rights in relation
to your personal information. While some of these rights apply generally,
certain rights apply only in certain limited cases. I describe these rights
below:
- Access.
You may have the right to access and receive a copy of the personal
information I hold about you by contacting me using the contact
information below.
- Change,
restrict, delete. You may also have rights to change, restrict my use of,
or delete your personal information. Absent exceptional circumstances
(like where I am required to store data for legal reasons) I will
generally delete your personal information upon request.
- Object.
You can object to (i) my processing of some of your information based on
my legitimate interests and (ii) receiving marketing messages from me
after providing your express consent to receive them. In such cases, I
will delete your personal information unless I have compelling and
legitimate grounds to continue using that information or if it is needed
for legal reasons.
- Complain.
If you reside in the EU and wish to raise a concern about my use of your
information (and without prejudice to any other rights you may have), you
have the right to do so with your local data protection authority.
Analytics
This
page is no longer monitored by Google Analytics. Any data collected by
Google Analytics prior to 21/5/2018 will expire on or before 4 years
from this date.
How to Contact Me
For purposes of EU
data protection law, I, Fiona Meade, am the data controller of your personal
information. If you have any questions or concerns, you may contact me at meade.fiona[at]gmail.com.